Last Updated: 31 March 2026

Privacy Policy

PE Windscreens (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website: https://pewindscreens.co.za

1. Introduction

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following personal information:

2.1 Information You Provide

When you request a quote or contact us, we may collect:

• Full name
• Email address
• Contact number
• Vehicle make, model, and year
• Any additional information submitted via forms

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring website addresses

2.3 Cookies

We may use cookies and similar technologies to:

• Improve user experience
• Analyse website traffic
• Support marketing and remarketing activities

You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide quotes and respond to enquiries
• To deliver our services, including windscreen repair and replacement
• To communicate with you regarding your request or booking
• To improve our website, products, and services
• For internal record-keeping and administration
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal information in accordance with POPIA and on one or more of the following lawful grounds:

• Your consent
• The performance of a contract or steps taken at your request before entering into a contract
• Compliance with legal obligations
• Our legitimate business interests, where these do not override your rights

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Employees or contractors who require access to perform their duties
• Third-party service providers such as website hosting, IT support, and communication tools
• Insurance partners where relevant to claims or related services
• Legal, regulatory, or government authorities where required by law

Where we share information with third parties, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable data protection laws.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

These measures may include:

• Secure servers and website hosting
• Access controls and password protection
• System monitoring and maintenance
• Use of reputable service providers

While we take reasonable steps to protect your information, no method of transmission over the internet or method of electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including for legal, accounting, tax, insurance, or reporting requirements.

When personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

8. Your Rights

In terms of POPIA, you may have the right to:

• Request access to your personal information
• Request correction or updating of your personal information
• Request deletion of personal information where legally permissible
• Object to the processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

9. Third-Party Links

Our website may contain links to third-party websites. Once you use these links to leave our website, please note that we do not have control over those other websites and are not responsible for the protection and privacy of any information you provide while visiting them.

10. Children’s Privacy

Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on this page. You should check this page periodically to ensure that you are happy with any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

PE Windscreens
Shop 2B, Figtree Shopping Center, Springfield, Gqeberha
Phone: 041 374 9990
Email: sales@pewindscreens.co.za